Information Management

How to make your emails clear, concise & easy to answer

By |2023-03-30T19:36:10+00:00March 30th, 2023|Communication, Email, High-performance, Information Management, Organization, Productivity, Teamwork|

Our emails are designed to prompt action. The easier we make this action for our recipient, the more likely we are to prompt the results we want. But with email subjects spanning anything from corporate mergers to little league schedules, it’s hard to imagine one approach to fit this wide range of communications, yet there is. Try my 4C approach to send clear and concise emails that are easy to answer.

3 tips for taming information overload

By |2021-04-28T17:24:01+00:00April 27th, 2021|Communication, Email, Information Management, Organization, Productivity, Resilience, stress, Time Management, Wellbeing|

Our brains detest the vast amount of uncertainty we’ve been navigating over this past year. It's in our nature to crave certainty and predictability. We like to know what is coming around the corner. We are wired to constantly scan for new information in an effort to strengthen our internal prediction algorithms. And the internet is primed to provide us with a cognitive sugar rush. As a result, we find ourselves endlessly scrolling. This leaves us stuck in an endless loop of seeking more information to help compensate for this feeling of information overload. How can we take back control and regain our footing? Here are the 3 most effective approaches to mitigate information overload and avoid unnecessary stress.

The shocking ripple effect of uncivil emails (and 7 ways to avoid this effect)

By |2023-03-30T19:27:04+00:00August 1st, 2018|Email, High-performance, Information Management, Management, Resilience, stress, Teamwork, workplace culture|

A recent study shows people disengage from their work when they receive uncivil emails, then sadly, bring this email stress home and transmit it there. How can we protect ourselves from reacting so strongly? Modelling great email etiquette ourselves is a powerful way to positively influence others - and resolve this problem. I recently shared this, and other email etiquette strategies, on CBC Radio and I’ve compiled them here for you. These are helpful for us as senders and receivers.

Time for a Team Email Charter?

By |2020-06-10T19:17:43+00:00July 18th, 2018|Email, Information Management, Management, Management Effectiveness, Productivity, stress, Teamwork, Time Management, workplace culture|

Email is a powerful communication tool but like all good things, too much can turn downright onerous. From excessive reply-alls, to messages inappropriately marked as urgent, to convoluted requests, a small amount of email abuse adds up to a tremendous drain on a team. Is it time for your team to sign a Team Email Charter? Read on for some suggested email policies to ensure your team is using this valuable tool as efficiently and effectively as possible.

10 simple (but inspiring) ways to reduce email volume

By |2021-04-28T17:29:57+00:00June 1st, 2018|Email, High-performance, Information Management, Management Effectiveness, Personal Productivity, Productivity, Schedule Management, stress, Time Management|

You probably know this already but you may be getting too many emails. If this resonates, you are not alone. Email is a powerful tool and it can make life easier but when your inbox continues to grow despite your best efforts to whittle it down, it can become a source of unnecessary stress and anxiety. Thankfully, we have ten simple but effective ways you can reduce email volume, take control of your inbox – and leave some room for inspiration in your day. Read on to learn more.

No time for learning? Think again

By |2020-06-10T19:27:00+00:00September 3rd, 2017|Information Management, Management Effectiveness, Personal Productivity, Schedule Management, Time Management|

Top performers all share a love of learning - and a commitment to learning every single day. Clearly, investing in learning is a great opportunity to elevate your game. But if your bookshelves are overloaded and you've signed up for countless blogs and filed even more links and videos in a "later" folder, how do you find the space (on your shelves and in your mind) to make this investment for yourself? Read on to find out how successful people, like you, make learning a priority.

Why you should take a vacation from your email (no matter what time of year)

By |2021-08-19T13:33:24+00:00August 11th, 2017|Information Management, Leadership, Management Effectiveness, Personal Productivity|

These days, we practically carry the office around with us in our pocket. Smartphones create a digital tether that is hard to sever, even during a precious vacation. But just because we can check email while we're away doesn’t mean we should. A break is so much more valuable. If you have a vacation coming up, here's why you should take time off from your email too – no matter what time of year.

How to go paperless

By |2023-06-01T15:24:21+00:00May 24th, 2017|Home Productivity, Information Management, Management, Management Effectiveness, Personal Productivity|

There is a growing trend towards purging paper and managing information electronically. Are you ready to go paperless (or at least paper light?) Here are our suggestions for purging, scanning, storing and retrieving digital information.

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