Years ago when I was a management consultant and struggling to stay on top of an overwhelming workload, a wise woman said to me: “Ann, it’s all about the systems”.

That comment has stuck with me.  And now, after years of practice and fine-tuning, I hear myself telling my clients: “It’s all about the systems”. 

[Hmm … Life has a way of coming full-circle, doesn’t it?]

What do I mean by systems?

A system is a routine way of handling something.

Generally, systems work best around the simple, routine tasks that consume so much of our day (regardless of how senior we are).  In my experience, most people would become much more productive if they tightened up their systems. Many things benefit from a standardized system including:

  • Email
  • Delegating tasks
  • Action items, deadlines, commitments
  • Contacts
  • Project files

Why do we need systems?

Our lives are complicated enough with the sheer volume and demands on our time. The last thing we need is chaos among all of our routine, simple tasks.  Systems have many advantages:

  1. Systems simplify our lives
  2. Systems make us more efficient and free up more time for strategic activities.
  3. Systems help to minimize stress and last minute emergencies.

All in all, systems are pretty enticing.  If I could bottle and sell “systems”, I’d be a rich lady…

How do you know when you need a system?

One of my favourite clients, Erica Ehm, recently asked me how she would know when she needs a system.  My general rule: when something is more difficult than it needs to be.  In other words, we need a new system if:

  • We feel as though something is slipping through the cracks
  • It takes too long to find key information
  • A task introduces unnecessary stress into the workday
  • We notice that others are compensating for our lack of systems

 Do any of these conditions sound familiar to you?  If so, it sounds like you could benefit from a new system.