Meet our team

Clear Concept Inc. is an international organization training people to thrive at work and life through practical productivity and leadership programs. Our interactive keynote addresses, workshops, coaching and online training are designed to have an immediate and long-term effect on how you work and live. We work with professionals and executives across industries and are often sought out by the media for our practical and engaging strategies on productivity and high-performance teams. 

Ann Gomez is a High-Performance Coach and Speaker. She is also our Founding President and the best-selling author of The Email Warrior: How to clear your inbox and keep it that way. Ann’s mission is to help people thrive at work and in life. Ann leads engaging keynote addresses and interactive workshops. She is also an active blogger and media spokesperson.

Susan Pons is a High-Performance Coach and our Chief Operating Officer. Susan helps professionals and executives implement key productivity and leadership principles to thrive at work and in life. Susan also brings her expertise to the Clear Concept team by overseeing all company operations.


Gaya Ast is our Administrative Assistant. Gaya assists with workshop preparation, post-training support, and overall team support. Gaya graduated from University of Toronto with honours where she was actively involved in student leadership affairs.

Frances Biernacki is a High-Performance Coach and Speaker. Clients consistently rave about Frances’ knowledgeable and engaging presentation style – in addition to her great sense of humour! Previously, Frances led training and development across North America for a global marketing company.

Shilpa Barchha oversees projects related to our productivity and leadership metrics. An accomplished executive and entrepreneur, Shilpa has over 15 years of management experience leading high-performing teams and overseeing strategy, marketing, operations and business development.

Deborah Glatter is a Management and Leadership Consultant with an extensive background in legal education. As Director of Practice Excellence at a national Canadian law firm for over 20 years, Deborah designed the firm’s performance management system and mentoring program. Previously, Deborah practised law for 10 years and was a faculty member of the Law Society of Upper Canada.

Teresa Krupa oversees projects related to policies and procedures, human resource management, business administration and events. Teresa brings over 25 years of experience as a Law Clerk and Director of Administration at small to mid-sized Toronto law firms.

Marlo Leunissen is the Manager of Learning & Development. Marlo leads the design and production of our online content and related marketing initiatives. Before joining Clear Concept, Marlo was the Manager of Professional Development in a leading Canadian law firm and has over 15 years of training and professional development experience.

Sarah Morgenstern is our trusted Strategic Advisor.  Sarah’s combined experience as a successful entrepreneur and a management consultant with a focus on strategy and organization has positioned her to guide Clear Concept’s growth into new product offerings, markets and delivery mechanisms. 

Marisa Murray is an Executive Coach and Professional Facilitator.  Her passion is supporting her clients in unlocking their untapped leadership potential in order to yield superior business results with greater ease. Marisa’s background includes over 20 years of advancing leadership positions in management consulting, technology and engineering.

Jennifer Salter is our Director of Strategic Partnerships. Jennifer develops training solutions to meet client needs using a collaborative and client-focused approach. Jennifer has over 20 years of leadership, sales and marketing experience in the consumer packaged goods sector.

Geraldine Santos-Lee is our Manager of Business Operations, responsible for implementing strategies to drive operational excellence, and overseeing key business development initiatives. Geraldine’s background includes over seventeen years of client-focused roles in engineering, operations, and global program management.


Dennis Ford is an award winning facilitator and management consultant. His mission is to help organizations tap into the potential of their people managers and employees. He leads sessions designed to elevate team results and individual performance standards.

Our mission

Training people to thrive at work and in life through practical productivity and leadership programs.

Our vision

Your best work. Your best life.

Our values

We can have fulfilling careers and balanced lives.

We all have the potential and responsibility to contribute to high-performance teams.

Investing in core skills accelerates our growth.

Mindset is the biggest contributor to our success.

When people are motivated to change, they are capable of a transformation.


We would love to hear from you!

Schedule a consultation with a leadership and productivity consultant.