Meet our team
Clear Concept is a global training organization. Our productivity tools, collaboration skills, and mindset and wellbeing practices have been empowering people to perform at their best for almost 20 years. Our practical workshops, coaching and online training are designed to have an immediate impact on individuals and teams in any industry, at any stage in their career.
Ann Gomez is a bestselling author, speaker and founder of Clear Concept Inc. She has spent the last two decades training many of the world’s busiest people, helping them reclaim their time and empowering them to do their best work. Ann delivers inspiring and practical workshops and keynotes about productivity, collaboration, mindset and wellbeing.
Ann has been featured in the Wall Street Journal, The Globe & Mail, CBC Radio, and on national television.
Read Ann’s full bio here.
Susan Pons is a Coach and our Executive Director. Susan works with individuals at all stages of their career and empowers them to implement key productivity tools, collaboration skills, and mindset practices. Susan also brings her expertise to the Clear Concept team by overseeing all business strategy, client solutions, finance and operations. Susan works with our clients across industries, including law, finance, healthcare, and consumer goods. With a lead by example mentality, Susan is committed to creating a high-performance culture where everyone thrives at work.
Read Susan’s full bio here.
Niloufer Afzal is a Speaker and Coach. Her expertise at developing and nurturing high performance teams is brought to life through speaking engagements and customized workshops that deepen team collaboration, boost leadership skills, and empower people to perform at their best.
Niloufer is a certified High-Performance Coach with over 20 years of business leadership experience across industries, including CPG, consumer electronics, and the pharmaceutical industry.
Read Niloufer’s full bio here.
Ruth Alexandor is a Coach dedicated to helping individuals and teams work more effectively, improve collaboration and increase productivity. For over 20 years, Ruth has focused on developing talent and leading the training function in healthcare and professional services firms. Using a strengths-based approach, Ruth empowers people to do their best work.
Read Ruth’s full bio here.
Gaya Astvatsatryan is a Coach committed to helping people achieve optimal productivity, collaboration, personal growth, and wellbeing. Gaya strives to model a resilient mindset and has a life-long learner mentality, infectious enthusiasm, and a problem-solver attitude. For the past decade, she has encouraged young professionals to recognize the value of prioritization and establishing effective habits.
Gaya works with people across industries including healthcare, law, and administration, and is a Master of Public Health graduate from the University of Western Ontario.
Read Gaya’s full bio here.
Larry Brown is an expert Speaker. His practical workshops and group coaching sessions focus on collaboration, productivity, communication skills, interpersonal dynamics, and optimizing performance. Larry is dedicated to promoting organization cultures that are based on trust, and where people thrive at work. Larry has over 25 years of learning & development experience in the legal and technology industries and is known for his practical and engaging workshops, his empathetic listening, and his confidence-building approach.
Read Larry’s full bio here.
Pamela Burwash is our Director of Program Design and Lead Coach. Pamela has a passion for helping people and works with high performers, at all stages of their careers, to integrate productivity tools, collaboration skills, and mindset practices.
Pamela also develops training solutions to meet client needs using a collaborative and client-focused approach and is certified to the level of Associate Certified Coach (ACC) through the International Coaching Federation (ICF). Pamela has a proven track record in client service and has established strong partnerships with some of Canada’s top brands.
Read Pamela’s full bio here.
Leanne Cherry is a productivity and leadership coach who specializes in empowering high-performance individuals at all stages of their career. Leanne has over three decades of experience in professional development and previously served as a Chief Talent Officer at a leading law firm. Leanne blends her legal and business experience with her coaching expertise to partner with and support her clients to achieve their goals and perform at their best. Leanne is an Associate Certified Coach with the International Coaching Federation.
Read Leanne’s full bio here.
Deborah Glatter is a Coach and Consultant with an extensive background in legal education. As Director of Practice Excellence at a national Canadian law firm for over 20 years, Deborah designed the firm’s performance management system and mentoring program. Previously, Deborah practised law for 10 years and was a faculty member of the Law Society of Upper Canada.
Read Deborah’s full bio here.
Christine Hepburn is our Director, Speaker Development. She has more than 25 years of experience in leadership, organizational development, resource management, and DEI. Christine’s engaging and compassionate demeanor, and her inquisitive nature, enable her to build strong connections with clients, empowering teams and individuals to learn and grow with confidence.
Read Christine’s full bio here.
Lyndsay Hillier is a Coach and Speaker dedicated to helping individuals and teams achieve their full potential by improving their collaboration and productivity. Lyndsay has over 20 years of experience in Human Resources across industries, including CPG, retail, QSR, publishing, consulting, and education. Lyndsay is a Human Resources college professor and a certified practitioner in DISC, Lumina Spark and Team, and MRG assessments.
Read Lyndsay’s full bio here.
Precy Kearns is a Coach with a lead by example mentality. She helps individuals implement productivity habits and perform at their best. With nearly 15 years of experience in the CPG and Pharma industries, Precy focuses on critical actions to drive high-performance and meaningful results.
Read Precy’s full bio here.
Miriam Kotsopoulos is a Coach who is dedicated to helping teams and individuals achieve peak performance at all stages of their career. With over 25 years of experience across various industries including Consulting, CPG, and Financial Services, Miriam is an expert at empowering people to do their best work.
Read Miriam’s full bio here.
Hugh Lawson is a Speaker and our Director of Client Development. Hugh is a purpose-driven leader and lifelong learner who helps people achieve and exceed their productivity, collaboration, mindset and wellbeing goals. With over 20 years of experience working for large organizations across the globe, Hugh has held instrumental senior leadership roles and is a people-centric leader. Hugh captivates his audiences through his authentic storytelling, passion, and humour.
Read Hugh’s full bio here.
Marlo Leunissen is the Director of Learning & Development. Marlo leads the design and production of our online content and related marketing initiatives. Before joining Clear Concept, Marlo was the Manager of Professional Development in a leading Canadian law firm and has over 15 years of training and professional development experience.
Ron Monteiro is a Speaker. He is dedicated to helping individuals and teams achieve their highest potential and be more fulfilled. Ron has almost 20 years of business and leadership experience primarily in Finance within the CPG industry.
Read Ron’s full bio here.
Sarah Morgenstern is our trusted Strategic Advisor. Sarah’s combined experience as a successful entrepreneur and a management consultant with a focus on strategy and organization has positioned her to guide Clear Concept’s growth into new product offerings, markets and delivery mechanisms.
Read Sarah’s full bio here.
Kim Neeson is a Coach and Speaker. An award-winning entrepreneur and a successful corporate leader, Kim empowers people to perform at their best. Her executive coaching practice focuses on helping professionals develop their business through the lens of strategy, execution, consistency, and mindset, in line with their professional and personal aspirations. Over the years, Kim has helped lawyers, judges, and executives across North America overcome challenges and exceed their goals using productivity, collaboration, mindset and wellbeing strategies. Kim is a Professional Certified Coach (PCC) with the International Coaching Federation.
Read Kim’s full bio here.
Bhavna Palloo is our Program Manager. Her areas of focus include managing the workshop delivery process, customizing training materials, and coordinating workshop logistics to deliver a high quality of service for our discerning clients. Bhavna has over 20 years of experience in the legal industry. Prior to joining Clear Concept, Bhavna managed a service team at a national law firm, supporting over 500 lawyers with document production, and diagnosing and resolving document-related issues to help them meet their client targets.
Karen Parisien is our Manager of Operations. Karen is dedicated to optimizing our client experience and striving for operational excellence.
Prior to joining Clear Concept, Karen worked in marketing and administration roles in technology and education.
Charlotte Verbiest is a skilled speaker with expertise in engaging and practical workshops for fast-paced environments. She strives to help high performing individuals and organizations achieve long-term results. Charlotte is committed to empowering people at all stages of their careers to do their best work, and has over a decade of experience working with large corporations across industries, including numerous national and international law firms. She is trilingual and delivers workshops in both French and English.
Read Charlotte’s full bio here.
Marla Warner is a Coach and Speaker. She has a passion for well-being and focuses on nurturing people’s resilience, as well as their professional and personal development. With over 25 years of experience, Marla inspires and motivates audiences by integrating the science of well-being into practical strategies that support thriving at work and in life.
Read Marla’s full bio here.
Do your best work with us:
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Our mission
Empower people to perform at their best through proven, practical and inspiring training.
Our vision
A workplace where people thrive.
Our values
People are the most important part of every team.
We can have fulfilling careers and balanced lives.
Mindset is a key contributor to our success.
We are committed to ongoing growth and learning.
We all have the potential and responsibility to contribute to high-performance teams.
We are committed to continually reflecting diversity, equity, and inclusion in our training programs, our team, supplier relationships, networks and advisors.
Prioritizing our wellbeing makes us more effective in our work and personal lives.
Everyone deserves a safe place to live and work, where conflict is handled in a respectful and productive way.
