How to recover from mistakes
Mistakes happen. In fact, they’re inevitable. Despite our good intentions and diligence, mistakes creep into our work. We are human, after all. And if we know mistakes are going to happen, it's important to address them in the best way, so we can gain back trust and credibility. Here’s what you can do the next time (yes, there will be a next time...) you need to own up to a mistake and accept accountability.