Mistakes happen. In fact, they’re inevitable. Despite our good intentions and diligence, mistakes creep into our work. We are human, after all. And if we know mistakes are going to happen, it's important to address them in the best way, so we can gain back trust and credibility. Here’s what you can do the next time (yes, there will be a next time...) you need to own up to a mistake and accept accountability.
Mentoring is associated with powerful benefits for mentors, mentees, and their organizations. But good mentoring doesn’t magically happen when you pair people together. Whether you’re a mentor, a mentee, or are looking to establish a mentoring program within your organization, you can use our practical ACE Mentoring framework to ensure you have key success factors in place to make the most of this valuable development opportunity.
Our emails are designed to prompt action. The easier we make this action for our recipient, the more likely we are to prompt the results we want. But with email subjects spanning anything from corporate mergers to little league schedules, it’s hard to imagine one approach to fit this wide range of communications, yet there is. Try my 4C approach to send clear and concise emails that are easy to answer.
Painful commutes. Sitting on back-to-back video calls while in the office. Complicated childcare. Having to put on pants with zippers. It’s a list that leaves leaders struggling to entice people to come back into the office. Over the last two years, we have proven we can be quite productive remotely, thank you very much. Yet there is magic that comes with spending time together, in person. We don’t need to do this every day, but here are 5 solid reasons why being on-site helps us do our best work.
Hybrid work comes with its challenges but it also brings us opportunities to be more conscious and proactive about how we work, and to upgrade our existing processes - especially what may not have been working to begin with.
Taking care of our relationships is an essential form of self-care and wellbeing. Even though life is busy, and the pandemic has made it more difficult to connect in meaningful ways, our friendships and social connections cannot be taken for granted. Our relationships have a powerful influence on our health. Here are four strategies to help you invest more time and energy into nourishing your relationships - and your health.
When we bring a greater sense of purpose to what we do, we are compelled to invest more time and energy into our work because we are accountable for the outcome – and because we believe in the work we are doing. Whether it’s one piece of a project or a more complex assignment, it’s imperative we attach the task or responsibility to a higher goal. Here are 3 ways you can achieve this objective.
Our brains detest the vast amount of uncertainty we’ve been navigating over this past year. It's in our nature to crave certainty and predictability. We like to know what is coming around the corner. We are wired to constantly scan for new information in an effort to strengthen our internal prediction algorithms. And the internet is primed to provide us with a cognitive sugar rush. As a result, we find ourselves endlessly scrolling. This leaves us stuck in an endless loop of seeking more information to help compensate for this feeling of information overload. How can we take back control and regain our footing? Here are the 3 most effective approaches to mitigate information overload and avoid unnecessary stress.
So many of us are led to believe success is about being the strongest, smartest and fastest. As a result, too many people mistakenly approach work like a competition. ‘If one person wins, someone else loses.’ This scarcity mentality leads to siloes, information hoarding and transactional relationships. But the truth is, the more we help others grow, develop, and thrive, regardless of whether they can help us in return, the more we and everyone around us benefits. But what exactly does it mean to be the kind of person that generates real results and helps their team perform at a higher level? Read on to learn more and access a copy of our popular High-Performance Teammate Audit & Action Plan.
At its best, feedback is a gift. Sharing feedback is an investment in the other person and the fastest way to help them sharpen their skills. Feedback is a crucial component of any high-performance team and a skill worth mastering by all of us. But, far too often, feedback is tainted by bias. Bias influences our behaviour more than we may think. As much as our intent may be otherwise, recognizing our own tendency to operate in a biased way is the first step to interrupting bias. The more we recognize, learn about and discuss bias, the more we can support our experts and take the necessary steps to eliminate bias. I invite you to join me on these 3 steps to help all of us notice and interrupt unconscious bias.
