Feedback

How to overcome bias when you share feedback

By |2021-03-02T21:51:31+00:00February 25th, 2021|Collaboration, Communication, Feedback, High-performance, Leadership, Management, Mindset, workplace culture|

At its best, feedback is a gift. Sharing feedback is an investment in the other person and the fastest way to help them sharpen their skills. Feedback is a crucial component of any high-performance team and a skill worth mastering by all of us. But, far too often, feedback is tainted by bias. Bias influences our behaviour more than we may think. As much as our intent may be otherwise, recognizing our own tendency to operate in a biased way is the first step to interrupting bias. The more we recognize, learn about and discuss bias, the more we can support our experts and take the necessary steps to eliminate bias. I invite you to join me on these 3 steps to help all of us notice and interrupt unconscious bias.

What are the 3 elements required for great feedback?

By |2020-06-10T19:08:28+00:00June 19th, 2019|Communication, Feedback, High-performance, Leadership, Management, Management Effectiveness, workplace culture|

Feedback is a skill worth mastering by all of us and is a crucial component of any high-performance team. Sharing feedback is the fastest way to help people learn new skills and uncover blind spots, and it is a critical driver of productivity. But for many, it's an uncomfortable topic, often associated with criticism. It’s time to give feedback a rebrand. Feedback done right empowers, uplifts and unifies our workplace. And it has 3 important qualities.

A simple gift with a big impact

By |2022-10-06T18:38:50+00:00December 17th, 2018|Communication, Feedback, Gratitude, Leadership, Management, workplace culture|

With the holidays approaching, gift-giving (and shopping) is on the top of many to-do lists. If the purpose of gifts is to symbolize our love and appreciation, what if we could show this appreciation in a more heartfelt, authentic and direct way than a store-bought gift? Want to take the lead in creating a more grateful workplace? Here are 11 simple acts we can use to convey our gratitude - without buying anything.

6 truths your team wishes you knew

By |2020-06-10T19:13:50+00:00October 22nd, 2018|Communication, Feedback, High-performance, Leadership, Management, Productivity, Teamwork|

As leaders, we like to believe we know our team really well. But do we? Even the best leaders may have blind spots worth exploring. Ever wonder what your team is longing to tell you? Here are six truths your team wishes you knew.

The 15 golden rules of constructive feedback

By |2020-06-10T19:19:57+00:00November 15th, 2017|Feedback, Leadership, Management, Management Effectiveness|

When it comes to developing people, feedback is an obligation, not an option. Yet far too many managers act as though feedback is optional. Unfortunately, few of us (if any) learn skills on our own. We need coaching, direction and opportunities to try, fail and try again. We also need positive reinforcement to keep us focused and motivated. And sometimes, we need someone to tell us where we are going wrong. Here are 15 critical strategies to guide you in offering constructive feedback.

Freaking Out About Feedback – 5 Facts You Don’t Want to Ignore

By |2018-04-09T14:25:41+00:00April 11th, 2011|Feedback, Management|

Most people shudder at the thought of getting feedback. The prospect of having their weaknesses exposed, right out there in the open, stops them dead in their tracks. But intuitively we know that feedback is good for us. It’s kinda like eating spinach - good for you, but it doesn’t taste good going down. It's time to stop freaking out and start facing the facts about feedback.

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