Mistakes happen. In fact, they’re inevitable. Despite our good intentions and diligence, mistakes creep into our work. We are human, after all. And if we know mistakes are going to happen, it's important to address them in the best way, so we can gain back trust and credibility. Here’s what you can do the next time (yes, there will be a next time...) you need to own up to a mistake and accept accountability.
Mentoring is associated with powerful benefits for mentors, mentees, and their organizations. But good mentoring doesn’t magically happen when you pair people together. Whether you’re a mentor, a mentee, or are looking to establish a mentoring program within your organization, you can use our practical ACE Mentoring framework to ensure you have key success factors in place to make the most of this valuable development opportunity.
Painful commutes. Sitting on back-to-back video calls while in the office. Complicated childcare. Having to put on pants with zippers. It’s a list that leaves leaders struggling to entice people to come back into the office. Over the last two years, we have proven we can be quite productive remotely, thank you very much. Yet there is magic that comes with spending time together, in person. We don’t need to do this every day, but here are 5 solid reasons why being on-site helps us do our best work.
So many of us are led to believe success is about being the strongest, smartest and fastest. As a result, too many people mistakenly approach work like a competition. ‘If one person wins, someone else loses.’ This scarcity mentality leads to siloes, information hoarding and transactional relationships. But the truth is, the more we help others grow, develop, and thrive, regardless of whether they can help us in return, the more we and everyone around us benefits. But what exactly does it mean to be the kind of person that generates real results and helps their team perform at a higher level? Read on to learn more and access a copy of our popular High-Performance Teammate Audit & Action Plan.
At its best, feedback is a gift. Sharing feedback is an investment in the other person and the fastest way to help them sharpen their skills. Feedback is a crucial component of any high-performance team and a skill worth mastering by all of us. But, far too often, feedback is tainted by bias. Bias influences our behaviour more than we may think. As much as our intent may be otherwise, recognizing our own tendency to operate in a biased way is the first step to interrupting bias. The more we recognize, learn about and discuss bias, the more we can support our experts and take the necessary steps to eliminate bias. I invite you to join me on these 3 steps to help all of us notice and interrupt unconscious bias.
Feedback is a skill worth mastering by all of us and is a crucial component of any high-performance team. Sharing feedback is the fastest way to help people learn new skills and uncover blind spots, and it is a critical driver of productivity. But for many, it's an uncomfortable topic, often associated with criticism. It’s time to give feedback a rebrand. Feedback done right empowers, uplifts and unifies our workplace. And it has 3 important qualities.
We’ve all heard the warnings about micromanaging and how demotivating it can be. But in a competitive world, where details matter, micromanagement tendencies can flourish. A micromanager may believe they are getting the best quality work out of their team. But in reality, this management style stifles initiative, inhibits learning and eradicates trust. Here’s how to avoid the costly trap of micromanagement.
Don't underestimate the power of small steps in leading us to our big goals. Breaking big tasks into smaller, attainable steps is key to getting started. Once we achieve some early success, our momentum grows and this leads to meaningful progress. Whether we are preparing for a big presentation, undertaking a home renovation or trying to be more fit, here are 6 reasons why small steps are the best way to tackle our big goals.
With the holidays approaching, gift-giving (and shopping) is on the top of many to-do lists. If the purpose of gifts is to symbolize our love and appreciation, what if we could show this appreciation in a more heartfelt, authentic and direct way than a store-bought gift? Want to take the lead in creating a more grateful workplace? Here are 11 simple acts we can use to convey our gratitude - without buying anything.
What kind of team do you have? If you’re one of the lucky few, you are part of a high-performance team. A group of people who work well together is the biggest predictor of team success. And working with a wide variety of top performers is one of the greatest predictors of your career success. High-performance teams also make work, and life, a whole lot more fun. But what exactly is a high-performance team and what are they doing to help people thrive? Here, we share 3 core tenets embraced by all high-performance teams, and invite you to take our 2-minute quiz to rate your own team's strengths and opportunities.
