Information Management

The Checklist: If it’s good enough for Van Halen, it’s good enough for me

By | 2017-07-08T15:50:03+00:00 April 29th, 2010|Information Management|

I love when lessons are wrapped up in good stories, like in the book The Checklist Manifesto by Atul Gawande. One story described Van Halen’s concert contracts. These contracts clearly request a bowl of M&M’s “with all the brown candies removed, upon pain of forfeiture of the show, with full compensation to the band”. The story goes on to say that Van Halen actually followed through on this clause at least once. My first reaction to this was: “Wow – another example of a ridiculous rock star request”. But my reaction changed as I read more …