How to overcome bias when you share feedback
At its best, feedback is a gift. Sharing feedback is an investment in the other person and the fastest way to help them sharpen their skills. Feedback is a crucial component of any high-performance team and a skill worth mastering by all of us. But, far too often, feedback is tainted by bias. Bias influences our behaviour more than we may think. As much as our intent may be otherwise, recognizing our own tendency to operate in a biased way is the first step to interrupting bias. The more we recognize, learn about and discuss bias, the more we can support our experts and take the necessary steps to eliminate bias. I invite you to join me on these 3 steps to help all of us notice and interrupt unconscious bias.